How to Cancel an Order
Please cancel my order which I placed by mistake!
placed an order, but I've changed my mind. Close the order!
payment problem and now I can't send the money. How can I cancel the
|Cancellation before Payment|
If you have not paid for your order, there is no need
to contact us to cancel it. We receive hundreds of 'test' orders each day
which our members are using to quote certain cart contents and save the
invoice for later reference.
We ignore all orders until a matching
payment is received. So if you haven't paid, don't worry, we're not
processing your order.
You are under no obligation to follow through
and pay for an order just because you checked out your cart online. If you
want to do test orders to save certain invoices for later you are welcome
to do this.
|Withdrawing an Order After Payment|
If you have placed an order and you HAVE PAID, and you
want to CANCEL, please contact us as soon as possible.
If you are
uncertain about something on your order and you think you want to change
it, please contact us and put the order on hold while you decide. This
will stop the packing process so you still have a chance to make
If the goods have already been delivered we cannot cancel or
change the order.
If you want to cancel an order because you are ADDING
further products, but not cancelling the previous items, that can usually
be processed without any extra fees - please contact us.